Tec-Tel provides comprehensive hardware maintenance and support services to ensure your communications systems remain up and running. Businesses of all sizes can be paralyzed during an equipment failure; our team provides fast response times, expert technical assistance and replacement equipment as just a few of the comprehensive benefits of your system's maintenance agreement.
We provide continuous, around the clock coverage coordinated via our Network Operations Center in Freehold, NJ. Upon receiving a service request, our team will immediately diagnose the issue, escalate to an Engineer and coordinate a dispatch when required. Our team will keep you informed of an issue from alarm through resolution. We leverage a full suite of resources to ensure we arrive onsite with the appropriate parts as quickly as possible. In the event of an equipment failure, replacement parts and the labor to install them are included in your maintenance plan.